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Customer reviews for: The Colosseum

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These reviews apply to our normal tickets for the Colosseum, you might also like:
Colosseum Tour (excluding dungeons and upper levels) reviews
Colosseum Dungeon reviews
After-dark Colosseum Dungeon Tour reviews

4.4 out of 5 stars from 1150 customers. 550 of them wrote reviews:


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5 stars
KC, United States
29th Jun 2014
Turned out great. So nice not to have to wait in line.
5 stars
PB, United Kingdom (Great Britain)
26th Jun 2014
This is the second time I've used tickitaly.com with buying the ticket vouchers before you go its sooooo much better than waiting in super long queues in hot weather...not much fun!! you by pass all the waiting
5 stars
KS, United States
24th Jun 2014
Our guide Joseph was outstanding. Totally enjoyed our visit.
5 stars
RI, Canada
21st Jun 2014
The tickets worked great, we skipped the giant line and went straight in.
5 stars
RB, United States
18th Jun 2014
really enjoyed the Colosseum. Everything worked well. I see no changes that need to be made.
5 stars
BM, United States
15th Jun 2014
This visit went very well, and my group was able to bypass long lines to get in.
5 stars
FV, United States
14th Jun 2014
Your audio guide was perfect. Thanks
5 stars
MAG, Brazil
12th Jun 2014
We had a very good time at Colosseum, but I think you could print the voucher on the desk because it's so dificult to find any place to do it. As the custumer pays a good money for the ticket it would be nice in my opinon.
[Tickitaly responds: we're painfully aware of the problems that can arise with printed vouchers and we're actively working on an evoucher system that you can use with your phone]
5 stars
AW, United Kingdom (Great Britain)
12th Jun 2014
Very good and prompt service and would defitely recommend. I gave not used the audio guide I am afraid.
5 stars
SR, Germany
12th Jun 2014
very easy to handle everything: all doubts in advance how the new procedures might be applied (worst szenario) were blown into the wind!
5 stars
TW, United States
11th Jun 2014
The Colosseum visit was wonderful. We did not use the audioguide.
5 stars
TC, United States
8th Jun 2014
So enjoyable to listen and learn about the Colosseum (with your downloadable audioguide). It was good because I could take my time and not rush like I would have with a guide. Highly recommended
5 stars
GB, United Kingdom (Great Britain)
5th Jun 2014
Very good. Not spending time queuing was brilliant.
5 stars
RK, Israel
5th Jun 2014
It was very good
5 stars
RS, Lebanon
27th May 2014
Great experience
5 stars
PR, United Kingdom (Great Britain)
15th May 2014
Queues for the main tourist attractions in Rome are frightening! So good to book in advance and move ahead without standing in the heat and bustle.
5 stars
AB, United Kingdom (Great Britain)
14th May 2014
Really did save the queues
5 stars
DB, Italy
13th May 2014
Visit was wonderful.
5 stars
RP, United Kingdom (Great Britain)
13th May 2014
Colloseum and forum were stunning. Reinstate the fast track queue.
[Tickitaly responds: unfortunately the Colosseum staff had to re-organise entrances due to the decision to impose a ceiling on the number of visitors allowed to enter the Colosseum at a given time. This imposes a new organisation for Tickitaly too. We are hard working on it and will be able to offer soon new kind of tickets in order to offer a voucher which can garantee a faster entrance to our clients]
5 stars
EP, United States
12th May 2014
Enjoyable visit, especially not waiting in line, which was very long. Signs were very specific and easy to read.

Page 17 of 28
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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