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Customer reviews for: Venice Clock Tower tickets

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4.6 out of 5 stars from 49 customers. 33 of them wrote reviews:

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Page 2 of 2
5 stars
AM, Australia
22nd Feb 2015
Loved this tour and our guide was very informative. Meeting place for the early 10am tour was inside the office and not outside which was a little confusing but once this was organised it was perfect.
5 stars
NG, United States
1st Nov 2014
MY FAMILY ENJOYED THE TOUR!!!! the tour guide was amazing She was very interesting . Would do it again
5 stars
SK, United States
21st Jul 2014
Great tour. Would recommend people to do it, especially if they want a tour that feels a little more intimate.
5 stars
SK, United States
17th Jul 2014
The guide was excellent and we thoroughly enjoyed the visit of the clock tower.
5 stars
VR, United States
4th Jul 2014
I originally thought I bought tickets to the Bell Tower. But our group was pleased that I made that mistake. The tour and guide were wonderful and very interesting. We were able to climb to the vey top floor of the Clock Tower. We thoroughly enjoyed the tour. Keep up the good work.
5 stars
SM, United States
2nd Jul 2014
interesting tour would highly recommend
5 stars
VK, Russian Federation
13th Jun 2014
The excursion was woundeful. My special thanks to our guide! The instructions about where to start given in the voucher were detailed and helpful. Anyway, we were so tired and excited that we first did not notice them. I wish these details would be bolded or even put into a frame, so that tourists couldn't ignore them and won't be able to confuse the place where they should meet their guide. In general, all was organized very well and we enjoyed the Venice sceneries from the tower very much! Thank you!
5 stars
MS, Finland
7th Apr 2014
We had probems with getting into the tower, because our vaporetto was too slow - or we were late - however, were was so nice personnel and professional and lovely quide that we could join to the tour. Thank you so much, it was just awsome up in the tower above St Marcs !
4 stars
DY, United States
6th May 2019
It was good, but not enough time to look around at the roof top, and third floor tiers
4 stars
AW, United States
5th Feb 2017
Spectacular view of San Marco Plaza and the Basilica. Definitely worth the effort. Unique perspective on plaza. Also very informative.
4 stars
MB, United States
28th Apr 2016
Nice tour, but it was rainy on and off that day. The tour would have been better if the guide had taken us to the top while it was clear instead of proceeding as normal, because by the time we got to the top it had just started to rain and we couldn't go out on the roof.
4 stars
BB, Australia
9th Mar 2015
Very interesting. Really knowledgeableand friendly guide.
4 stars
MD, United States
16th Aug 2014
It was a great view, efficient tour with small group.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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