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Customer reviews for: Michelangelo's Secret Room - Medici Chapels

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5.0 out of 5 stars from 7 customers. 7 of them wrote reviews:


5 stars
SJ, United Kingdom (Great Britain)
22nd Jan 2025
Very enjoyable andcamazing to see, guide was very informative
5 stars
CP, United States
21st Aug 2024
it was out of this world and could not have been smoother or better
5 stars
AB, United States
6th Aug 2024
Great tour guide very pleasent and knowledgeable
5 stars
DC, United States
2nd Aug 2024
It was a great visit. The tour guide was wonderful!
5 stars
CL, United States
30th Jul 2024
This experience was such a treat! I knew about it and had been trying for months to get tickets on my own and could not, even with the help of the concierge at our 5-star hotel. I could not believe tickitaly had them! It was perfect! A must-do in Florence!
5 stars
MS, United States
23rd Jul 2024
The visit to Michelangelo’s secret room & the Medici Chapels was a highlight of our visit to Florence! The guide was knowledgeable and we enjoyed talking with him and learning about the drawings!
5 stars
KR, United States
17th Feb 2024
This was an amazing and incredible experience to see Michelangelo’s Secret Room.

Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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