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Customer reviews for: Colosseum ticket

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4.2 out of 5 stars from 402 customers. 187 of them wrote reviews:

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5 stars
JG, United Kingdom (Great Britain)
21st Jul 2014
Could miss all the queues and loved the whole experience.
5 stars
GS, New Zealand
19th Jul 2014
This audioguide was very interesting. So we paid for the one for Palatine Hill and Roman Forum. These were boring, way too detailed, but didn't give any broader information about what we were looking at as a whole. We gave up and only listened to about 20% of it.
5 stars
PH, United States
19th Jul 2014
The most thrilling thing I've ever done in my 71 years.
5 stars
TP, Estonia
18th Jul 2014
The best part was going past the huge line of people who did not have a reservation. We got there an hour before the ticket office closed and the line was at least 2 hours long so many people had to go home without seeing the Colosseum. Thanks so much!
5 stars
CC, India
14th Jul 2014
Skipping the queue was amazing! We have 2 small children so to not have to wait for hours was brilliant. Very happy.
5 stars
MV, Romania
9th Jul 2014
Easy to find and with plenty of offers to choose from, depending on your time and interests.
5 stars
DR, United States
4th Jul 2014
It was great to walk past hundreds of people right to the front of the line with my voucher. The visit was great!
5 stars
TR, United Kingdom (Great Britain)
2nd Jul 2014
This is the second year in a row we visited Colosseum and the Forum with tickets from Tickitaly. We have two children (6 & 9 years) who could *never* queue for ages in the Roman heat. It was a joy last year to pass a hundred-meter queue at the Colosseum and just wait a couple of minutes to get our tickets - this is why we decided to get online tickets again. Last year we also discovered that the Forum is included in the ticket which is great. It really is the most amazing site to explore with kids, so much for everyone to see and the Palatine museum has air conditioning which makes it a great pit stop if it's a hot day. Thanks for a great service :)
5 stars
AP, United Kingdom (Great Britain)
29th Jun 2014
Excellent and information in the audio file was very good.
5 stars
KC, United States
29th Jun 2014
Turned out great. So nice not to have to wait in line.
5 stars
PB, United Kingdom (Great Britain)
26th Jun 2014
This is the second time I've used tickitaly.com with buying the ticket vouchers before you go its sooooo much better than waiting in super long queues in hot weather...not much fun!! you by pass all the waiting
5 stars
KS, United States
24th Jun 2014
Our guide Joseph was outstanding. Totally enjoyed our visit.
5 stars
RI, Canada
21st Jun 2014
The tickets worked great, we skipped the giant line and went straight in.
5 stars
RB, United States
18th Jun 2014
really enjoyed the Colosseum. Everything worked well. I see no changes that need to be made.
5 stars
BM, United States
15th Jun 2014
This visit went very well, and my group was able to bypass long lines to get in.
5 stars
FV, United States
14th Jun 2014
Your audio guide was perfect. Thanks
5 stars
MAG, Brazil
12th Jun 2014
We had a very good time at Colosseum, but I think you could print the voucher on the desk because it's so dificult to find any place to do it. As the custumer pays a good money for the ticket it would be nice in my opinon.
[Tickitaly responds: we're painfully aware of the problems that can arise with printed vouchers and we're actively working on an evoucher system that you can use with your phone]
5 stars
AW, United Kingdom (Great Britain)
12th Jun 2014
Very good and prompt service and would defitely recommend. I gave not used the audio guide I am afraid.
5 stars
SR, Germany
12th Jun 2014
very easy to handle everything: all doubts in advance how the new procedures might be applied (worst szenario) were blown into the wind!
5 stars
TW, United States
11th Jun 2014
The Colosseum visit was wonderful. We did not use the audioguide.
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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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