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Customer reviews for: Exclusive Access: Venice Doge's Palace Secret Tour (1h 45m)

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4.7 out of 5 stars from 138 customers. 99 of them wrote reviews:


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5 stars
SA, Australia
17th Sep 2014
Our tour guide, Elana, was entertaining and informative. Our teenage children enjoyed it and were not bored!
5 stars
JG, United Kingdom (Great Britain)
17th Sep 2014
It was brilliant. Loved it
5 stars
FO, Canada
11th Sep 2014
We thoroughly enjoyed the Secret Itinerary at the Doge's Palace. Our guide with informative and did not rush us through the tour. Would definitely recommend.
5 stars
DB, United States
11th Sep 2014
If it wasn't for tickitaly.com we would not have been able to see the Doge's Palace "secret tour". Our hotel was over by the train station, and we walked (a long walk) over to buy tickets only to be told that they were sold out for 3 weeks. My wife found tickitaly.com, and said they show tickets available for the tour. We booked the tickets late at night, and received our vouchers first thing the next morning. Thank you for making our visit in Venice one for the memory books. Don
5 stars
RH, Canada
8th Sep 2014
We had Danilla, and she was very informative.
5 stars
Quel, Spain
8th Sep 2014
We highly recommmed Doge's Palace secret tour, our guide was really very kind and her explanations were very clear, enjoyable and instructive.
5 stars
DJ, United Kingdom (Great Britain)
7th Sep 2014
the guide was superb
5 stars
PR, United Kingdom (Great Britain)
3rd Sep 2014
Absolutely stunning a must see!
5 stars
PJ, United Kingdom (Great Britain)
3rd Sep 2014
Excellent visit - very good guide, spoke excellent English.
5 stars
PW, United Kingdom (Great Britain)
23rd Aug 2014
Excellent tour, great guide, explained everything in clear English and limited the tour to about 14 people. outstanding value.
5 stars
MU, United States
17th Aug 2014
Our tour guide was great, very knowledgable and spoke English well. The tour was small enough that she was easy to follow. The only problem we had was finding her at the beginning, mostly because this was our first trip to Venice. Some kind of map with "X marks the spot" printed with the tickets would have been great. I rate this tour a 5, and would do it again.
5 stars
JP, United Kingdom (Great Britain)
14th Aug 2014
The visit to the prebooked Doge's Palace (secret tour) was excellent and helped enormously by a very knowledgeable guide who had good mastery of the English language. Couldn't fault it.
5 stars
NP, Canada
13th Aug 2014
I had an excellent visit.
5 stars
AB, United Kingdom (Great Britain)
9th Aug 2014
An excellent tour. Great guide and not too many people. Great to see rooms that others don't and really interesting stories about Casanova. Second time on the trip and still as good. Would recommend.
5 stars
KV, United States
8th Aug 2014
If your doing Venice this is a great tour to get the local history. Not only is the Doges Palace beautiful, it has so much to see. You can easily spend half a day here.
5 stars
AD, United Kingdom (Great Britain)
15th Jul 2014
it was a wonderful tour and i don't think it needs anything to make it better thanks to everyone at tickitaly
5 stars
YM, United Kingdom (Great Britain)
14th Jul 2014
Enjoyed the tour very much. Our guide was very informative.
5 stars
CP, United States
9th Jul 2014
Tour of Secret Itinerary to Doges Palace was great!
5 stars
DG, United States
8th Jul 2014
Our guide was great. The stories were interesting and informative.
5 stars
Nic Rinn, Austria
25th Jun 2014
It was perfect! Very interesting information, knowledgable guide - fascinating tour! Highly recommended! Do heed the warning about small spaces and many tiny steps, for anyone with claustrophobia and physical restrictions - they are not exaggerated.

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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