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Customer reviews for: Vatican, Sistine Chapel & St. Peter Walking Tour - around 3.5 hours

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4.2 out of 5 stars from 134 customers. 94 of them wrote reviews:

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Page 5 of 5
3 stars
AL, United Kingdom (Great Britain)
27th Jul 2014
The Group had 40 people in it which was way too large. The tour guide Fabio was wonderful, but his umbrella (flag) was too discrete to find him amongst the thousands in the Vatican.
3 stars
KS, United States
21st Jul 2014
The tour guide was great! It was entirely too crowded!! It was hard to move and the spiritualness of the Sistine Chapel lost its appeal because of the crowds!! I would suggest reducing the number of people touring in a day.
3 stars
AB, Australia
1st Jun 2014
I was lead to believe that our tour was early so we would miss the crowd. This was not the case. Often the group could not hear the guide because another group was on the same 'channel' and their commentary came through earpiece.
3 stars
CC, Singapore
29th May 2014
Very organised but at the Sistine Chapel we got lost and went out of the wrong door and was not able to join the group anymore, got to be specific which doors and exit etc
3 stars
JF, Denmark
16th May 2014
Too many people
3 stars
KS, United States
13th Apr 2014
The tour group was too big. Very difficult to hear and keep up with the guide. It was a busy weekend and it was very crowded our guide was great, but would have enjoyed it more if the tour group was smaller
3 stars
MB, Brazil
2nd Feb 2014
The group was too big. It would be better if it were smaller.
2 stars
NK, United States
23rd Jun 2017
The day of the St. Peter Basilica closed down. And I could not receive a refund for my tickets. The Vatican itself was interestingly and our tour guide was nice.
2 stars
FC, Canada
7th Sep 2015
Found it very crowded and the group was too large. I thought I was getting a group with max 20 but turned out to be 40. Guide was very good
[Tickitaly responds: thank you for your feedback, we are sorry you thought it was a small group, we have many tours of the Vatican and the one you booked is usually made of 40-50 people. we do state that in the description. We are glad you enjoyed the guide and we suggest you to contact us if you have any doubts or specific needs before you book so we can let you know what tour may be better according to your needs!]
VU, Finland
30th Jun 2017
The tour took place on a very hot and busy day. However, the guide was able to keep the group together and our spirits up. Very educating and pleasant visit all and all. This guided tour was definitely worth the money.
TM, United Kingdom (Great Britain)
18th Oct 2015
Agin found the meeting point easily no queuing Done 8.30 tour so a little quieter than later Couldn't fault it 5
AB, Germany
13th Aug 2015
5: The tour was very good
AP, United States
5th Jul 2015
5 excellent tour.
SC, Ireland
23rd Feb 2015
Roberta was our guide and she was delightful! Full of information, very personable and approachable. Would highly recommend her
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Page 5 of 5
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Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
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