tickitaly.com - sightseeing, not queueing.

Customer reviews for: tickitaly.com reviews

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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com. These are overall reviews for the usability of the site and customer service. We also have some older reviews.

4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:


Page 35 of 325
5 stars
AN, United States
12th Mar 2019
The site was simple and easy to use, and the directions about arrival were very clear.
5 stars
CS, Switzerland
12th Mar 2019
Very knowledgeable guide. Everything worked perfectly.
5 stars
JH, United Kingdom (Great Britain)
11th Mar 2019
Site very easy to use. Got confirmation quickly with good instructions.
5 stars
DJ, New Zealand
10th Mar 2019
Easy to use, very helpful having a number of language choices to select from. Lots of easy to understand information
5 stars
DJ, New Zealand
9th Mar 2019
Very easy to use. Plenty of info available. Great site thanks
5 stars
DB, United Kingdom (Great Britain)
9th Mar 2019
Easy to use site. Recommended
5 stars
WN, United States
9th Mar 2019
Great
5 stars
DK, United States
9th Mar 2019
This site was very easy to use, very explanatory, and our tickets lead us to the correct meeting place in Milan's main square. A polite young man gathered us all together before our tour guide arrived.
5 stars
MH, United Kingdom (Great Britain)
7th Mar 2019
All very easy to book
5 stars
AL, Canada
6th Mar 2019
Very easy to use website to buy tickets
5 stars
VH, United States
4th Mar 2019
I found your site to be very user friendly. We had no problems with getting out tickets or getting into the places we wanted to see.
5 stars
CN, United States
2nd Mar 2019
This booking was great and would definitely book again through them.
5 stars
JW, United States
2nd Mar 2019
Easy to use and to find.
5 stars
RJ, United States
1st Mar 2019
I head of your site from a travel agent friend. Once in it, the tickets were easy to find, I knew that they could not be ordered until 45 days out and that my credit card would not be charged until they were ordered.
5 stars
NH, United States
1st Mar 2019
The site was very easy to use and purchase tickets to the Colosseum.
5 stars
MP, United Kingdom (Great Britain)
1st Mar 2019
I have used the tickitaly site several times over the past years. I find the site easy to use, and the cost for the guided tour very reasonable.
5 stars
CD, Canada
27th Feb 2019
The site was very easy to use!
5 stars
JA, United States
26th Feb 2019
Site was user-friendly and easy to use. I found it extremely easy to purchase tickets on Tickitaly.com and print out the ticket vouchers at home.
5 stars
KY, United Kingdom (Great Britain)
25th Feb 2019
No problem. We got out of our taxi where it said and there was someone waiting there
5 stars
SteveP, United States
24th Feb 2019
easy to use site

Page 35 of 325
Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
Need help?
Please contact us at info@tickitaly.com if you need any more information or help. We'll get back to you as soon as possible within office hours!

Why Tickitaly?

Based in Italy for 15+ years. Local knowledge, local contacts. We're here to help.
Transparency. All tickets are full-entrance with no extras to pay!
Availability - we'll often get you in when availability elsewhere is exhausted.
Trust - we've been working with suppliers and guides for ever! Over 10,000 reviews with an average of almost 5 out of 5!

Payments

We use industry standard Stripe for all-secure payments.

You'll be charged nothing until we have confirmed your tickets and tours.

All prices are displayed in full - there are no additional charges 'on-site' and you will be arriving with the confidence of carrying fully-paid tickets.