Customer reviews for: tickitaly.com reviews
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As well as asking our customers for reviews on individual tours we ask them to let us know what they thought of tickitaly.com.
These are overall reviews for the usability of the site and customer service. We also have some
older reviews.
Featured review:
Tickitaly recently helped us plan our dream trip to Italy for our dream trip to Andrea Bocelli concert . Â
Lisa and Pamela listened  to our likes and helped choose two perfect hotels !Â
 All our transfers were exceptional.
 Living in USA this could not have been put  together so perfectly without their help.Â
They are so responsive answering all questions !
 Â
We highly recommend this company to help plan your Italian vacation! Â We give them 10 stars !
Joe & Flo, USA, July 29, 2024
4.6 out of 5 stars from 10966 customers. 6482 of them wrote reviews:
MG, United States
14th Apr 2019
Thank God for the Tickitaly site! It was so easy to navigate, and it saved us from having to wait in lines that were 3 and 4 hours long to get into our museums of choice. It just couldn't be easier.
AT, United Kingdom (Great Britain)
13th Apr 2019
Excellent Website and easy to use. Customer Service outstanding, well organised and good communication via both phone or email. Definitely, recommend using this site when booking tickets.
RP, United Kingdom (Great Britain)
13th Apr 2019
Very easy
MC, Australia
13th Apr 2019
All easy & straightforward
AS, United States
13th Apr 2019
Very detailed instructions which were helpful once order was placed. Some of the descriptions of the tours were so similar for the same thing so it was a little confusing knowing how to compare but overall easy to use.
CC, United States
12th Apr 2019
Booking was very easy.
CC, United States
12th Apr 2019
We booked several tickets thru this company. It was great because they search for the tickets and know the released dates and I did not have to stress about looking for the release date daily. Highly recommend using for tickets to the Colloseum. be sure to say any time of the day or you could miss out on tickets.
CC, United States
12th Apr 2019
very easy
KS, Bulgaria
11th Apr 2019
The site was easy to find, instructions were understandable and quite helpful. Everything was done in time and the e-book guide was quite punctual.
AR, United Kingdom (Great Britain)
10th Apr 2019
Everything ran smoothly
TP, United Kingdom (Great Britain)
10th Apr 2019
Booking was dealt with promptly and efficiently. Instructions were clear- overall very good.
YL, United States
9th Apr 2019
I have to say Thank You cristiano@tickitaly.com and castel@timenet.it for handing my purchase.
As I bought the tickets online almost 10pm, they confirmed with me that my purchased tickets have run out for next morning and offered me alternative tickets till they gave me e-tickets around 12:30 AM. I was thinking those tickets might be not good. However our experiences are great.
I am here show special appreciate both of them working over time to help me on the tickets that made us tight vacation plan possible and enjoyable.
Thank You Very Much!!
Joseph
LP, United States
9th Apr 2019
No problems what so ever. The site was very ease to navigate. I have used this site on five prior occasions and never experience any problems. I highly recommend tickitaly!
GB, Sweden
9th Apr 2019
Very easy. No problem with anything
MF, United States
9th Apr 2019
Everything was very smooth and easy.
CM, United States
7th Apr 2019
no problems
DW, United Kingdom (Great Britain)
7th Apr 2019
Really really easy!
TB, United Kingdom (Great Britain)
7th Apr 2019
very helpful and fast!
JF, Canada
6th Apr 2019
Very Navigable. Easy to use
FF, Mexico
6th Apr 2019
Was pretty easy to find the tickets and everything works fine, excellent choice to buy tickets