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Customer reviews for: Pisa Tower tickets - skip the lines

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4.8 out of 5 stars from 358 customers. 212 of them wrote reviews:


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4 stars
BP, United States
28th Jun 2014
My family enjoyed visiting the Leaning Tower and the Duomo. Beautiful sites. We did not, however, enjoy Pisa as a City. Good for a day trip only.
4 stars
GA, Ireland
1st Jun 2014
Lovely visit. Prepurchasing tickets was a great idea as it allowed us to know what time we needed to be at Pisa (we caught the train from Florence) which meant we weren't waiting around for a time slot. We have already recommended tickitaly to friends
3 stars
BM, United Kingdom (Great Britain)
30th Apr 2018
We enjoyed the tower and surrounding buildings. Unfortunately I thought I had booked an any timed ticket and when we got there they wouldn't allow us to go up the tower as there was an actual time on it.
3 stars
SA, Egypt
10th Sep 2016
Due to getting a little lost on the way, I missed my 9:00a.m entry to the tower, and despite it not being crowded at all that day, I was not allowed to enter. It would be great to have some flexibility. Tourists travel long distances and spend a lot of money to visit these places, so it should be understandable that if can get lost, they should not lose the benefit of their ticket in such a short time!
2 stars
KP, Australia
2nd Oct 2016
Our ticket didn't include all of the buildings on the site.
BB, United States
23rd Jan 2017
We had no trouble whatsoever. Everything was clear. I did wish I had noticed that out tickets didn't include the baptistry because we would have enjoyed seeing it
SH, Canada
1st Sep 2015
Wonderful time! No problems!!
AP, United States
5th Jul 2015
5
HW, United States
19th Jun 2015
Only a small line to claim my reserved tickets and then right in the reserved entrance. The exhibit was interesting.
FS, United States
18th May 2015
Really enjoyed the visit! I wasn't sure whether it was going to be worth the time, but I ended up being glad I went.
GJ, United States
18th Apr 2015
5 stars
SR, United States
18th Apr 2015
5 stars

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Where do these reviews come from?
About two weeks after you have used your tickets we send an email asking you for your feedback on tickitaly.com and on the individual attractions that you visited. We ask our customers to give us and our tickets a rating out of five stars and to write a short review - all of these reviews come from people that have bought tickets from us.
Why are there more stars awarded than reviews?
Many of our customers opt to award stars rather than write a review.
Why do some reviews have a ? instead of stars?
Some reviewers opt to write a comment but don't enter a star entry. These are sometimes positive and sometimes negative - we include these reviews in the listings after the starred reviews, but we don't include them in the overall ratings.
Where is my review? I can't see anything in the list?
Each review is checked by our staff in order to avoid posting inappropriate content or personal details, and to see if the customer has had a specific problem that needs to be addressed. In most cases these reviews go online with their star rating and any comment that has been made. In the cases that there is an issue that we have to address, such as refunds or specific complaints, we flag the review for response. In those few cases, any star rating is immediately taken into account in our ratings but the actual review is only posted once we have resolved the issue or had an opportunity to respond. Any editorial comment will be clearly highlighted like this: [Tickitaly responds: .....].
Are these reviews real or have you faked them?
All of the reviews and star ratings have come from people that have purchased tickets from us. We are very proud of the service and products that we provide, but obviously we aren't perfect and sometimes things go wrong. Once we have addressed any problems that a customer has had, we will process the original review (although we reserve the right to fix minor typos like ticketitaly).
If a review contains offensive language, abuse or personal insults, we'll publish the stars but omit the text.
 
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